Quote:
Originally Posted by bignose
I don't mean to be antagonistic here, but atticus, what you're saying is that McDonald's should tell the customer. "Oh, we just brewed a fresh pot, but we have to wait 30 mins for it to cool down before we can give it to you." Or is that even what they do now? Or is it more that the McDonald's server should have warned that it was freshly brewed?
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McDonald's fault was not a failure to warn the customer, it was that they held the temperature at a level that they knew from years of experience was dangerous if spilled.