Quote:
Originally Posted by Fourputt
Our tee times are spaced out in what should be a player friendly format too. We send out golfers during the first 4 hours of the morning in alternating 9 minute and 8 minute intervals. After 10:30 AM all tee times are at 9 minute intervals. On a day where a pace of play issue develops, if I have a tee time or 2 that is not reserved, as the starter I may just choose block them out and use that time to create a cushion for the following groups. That allows the course a chance to loosen up again.
I really had issues with a couple of our rangers the other day when I had a group finish 29 minutes behind the foursome in front of them on 18, and another group about an hour later was 25 minutes back. At that point there is nothing that I as a starter can do because the slow group is off the course and the damage is done. That is something that the ranger should have been on top of, and I even got a bit short with him (which isn't my job and not within my authority) when he came in to be relieved that day. It was that incident in particular which inspired me to go and talk with the head pro about the growing problem, which then led to the letter I posted to start this thread.
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Most starters would say, "not my problem. I get 'em out, you keep 'em moving."
Good on ya for caring enough to say something. And good on your pro for listening and addressing the issue instead of ignoring it. In the end, it benefits both the customers and the facility.